Our Mission
Lift Line is committed to broadening opportunities for all individuals by providing and coordinating the most accessible transportation possible.Lift Line has been providing the Santa Cruz County community with daily accessible transportation for over 20 years. We provide county residents who are disabled, elderly or frail with over 50,000 rides per year…
And we are ready to serve you!
In need of low-cost transportation, but can't take the bus due to a disability or frailty? You may qualify for Lift Line.• Our fleet of vehicles provide comfortable trips for eligible riders who are ambulatory or use wheelchairs or other mobility aids.
• Our professional drivers offer door-to-door assistance from origin to destination.
• Escorts, Personal Care Attendants and a limited number of traveling companions are welcomed.
For more information, please call one of our friendly Reservationists:
(831) 425-1558 or (831) 688-9663
Lift Line operates several transportation programs for accessible travel throughout Santa Cruz County. All programs involve an application process and eligibility requirements. Please call Lift Line directly for more information on any of our programs.
Taxi Scrip
This program offers discounted coupons or “scrip” to use for taxi fares. This program is a federally and locally subsidized program, funded by the ‘Transportation Development Act.” An eligible person buys scrip from Lift Line at a discounted rate, and then arranges his/her own taxi ride directly with the taxi company. The scrip is used in place of money to pay for or supplement the price of the taxi ride from one of our participating taxi companies.
Eligibility
An application is required to determine eligibility.Fare: Scrip can be used to pay the metered taxi rate.
Service Area
No restrictions to service area. However, scrip is only accepted by participating taxi companies.
Options
Lift Line now offers the option of buying three months worth of scrip ($90 worth) at one time. If you take advantage of this option, you may not purchase scrip again until three months have lapsed, but this option enables long distance emergency trips for clients who need them.
Medical Rides Program
The Medical Rides program is designed for the residents of Santa Cruz County
who
need essential Lift Line services.
Eligibility
Determined by an application process. Eligible clients are low-income, or have other mitigating circumstances. Income must be verifiable.
Fare
None
Service Area
Santa Cruz County
Senior Dining Center Transportation
Eligibility
For those enjoying the Meals on Wheels Congregate Dining Centers.
Fare
No fare. However, donations are gladly accepted.Service Area: From Santa Cruz County locations to the Meals on Wheels Dining Centers.
Hours
Coordinated with Dining Center meal service times.
Ride Purpose
For transportation to and from the Meals on Wheels Dining Centers only.
Cabrillo Stroke Center Transportation
Eligibility
Eligibility is limited to Stroke Center participants.
Fare
No fare. However, donations are gladly accepted.
Service Area
From Santa Cruz County locations to and from the Stroke Center.
Hours
Coordinated with Stroke Center operations.Ride Purpose: For transportation to and from the Stroke Center only.
Charter Rides
Eligibility
No restrictions.
Fare
Client pays full ride cost. Call Lift Line for details.
Service Area
There are no limitations to service area. However, long distance rides and rides in rural areas are subject to scheduling availability.
Hours
Daily, 6:00am until 7:30pm.Ride Purpose
No restrictions on ride purpose.
Dominican Hospital/Non-Emergency Medical Transportation
Eligibility
For hospital discharge only, eligibility is based on adequate payment arrangements.
Fare
Client pays full transportation cost. May qualify for Medi-Cal.Service Area:There are no limitations to service area. However, long distance rides and rides in rural areas are subject to scheduling availability.
